UL Hospitals Group Working To Improve Patient Experience

first_imgNewsHealthUL Hospitals Group Working To Improve Patient ExperienceBy Staff Reporter – April 17, 2018 1181 Linkedin Clare could provide solution to Limerick hospital problems Twitter Email New theatre suite in progress at Croom Orthopaedic Hospital RELATED ARTICLESMORE FROM AUTHOR Stay SunSmart come rain or shine University Hospital LimerickAcute hospitals across the country will again this year participate in the National Patient Experience Survey. The 2018 survey is part of a broader programme to help improve the quality and safety of healthcare services provided to patients in Ireland.The survey tries to understand how patients interact with the healthcare system and how they experience this process. It will help us establish what is working well in our hospitals and what needs to be improved.All inpatients discharged from University Hospital Limerick, Ennis Hospital, Nenagh Hospital, St John’s Hospital and Croom Orthopaedic Hospital during May 2018 will be invited to participate in this survey.Sign up for the weekly Limerick Post newsletter Sign Up Prof Colette Cowan, CEO, UL Hospitals Group, said, “the results of the 2017 survey provided us with a rich source of information to help improve hospital care.  We used the results to develop quality improvement plans, which outlined how patients’ priorities are being addressed”The 2017 survey demonstrated that many patients reported very positive experiences of care on the ward, patients were very positive about the support they received from staff and patients also reported positive experiences of emotional support.Key findings for UL Hospitals Group in the 2017 survey were that across the UL Hospitals Group, 84% of patients rated their overall experience as good (29%) or very good (55%).Asked whether they had trust and confidence in the staff treating them, 85% of patients replied always; 13% sometimes and 2% said they did not.A number of areas for improvement were identified and these included waiting times in the emergency department, communications around diagnosis and test results and the patient discharge and transfer process.According to Miriam McCarthy, Patient Advocacy and Liaison Services Manager: “the Patient Experience Survey results have given us a clear insight into the patient’s experiences in our hospitals and have assisted us in understanding what really matters to patients. It confirms for us the importance of working in partnership with our patients, their carers, our staff and communities. Even small changes can lead to improved patient safety,  wellbeing and care experience. These findings will serve to inform quality improvement initiatives across the UL Hospitals Group.”In response to last year’s survey findings UL Hospitals Group has developed a quality improvement plan – Listening Responding and Improving  – and to date we have implemented a number of improvements or projects, including:·        The opening of a new Emergency Department at UHL; a number of new projects on Patient Flow implemented including one focused on patients over the age of 75 which has reduced by two hours their average wait times in ED·        Full patient meals are now served to admitted patients in ED; a review of patient menus is underway and a new policy around mealtimes implemented on some sites·        New name badges have been introduced across the Group as part of the #hellomynameis campaign·        Wider promotion of the role of pastoral care team in UHL so patients of all faiths and none can speak to someone about their worries or fears·        Additional PALS volunteers for ED at UHL; a patient befriender volunteer for Nenagh Hospital·        New leaflets are being published for patients with information around the discharge process and around medication management on discharge;·        Patient information- updating leaflets to ensure they comply with NALA health literacy guidelines –examples include those for patient attending eye theatre and ward in UHL; Croom Orthopaedic Hospital reviewing information packs covering everything from pre-op assessment to post-discharge; notice boards for patients and visitors being piloted in two ward area in UHL·        New Community Advanced Nurse Practitioner in Clare working with Ennis Hospital, patients and families around discharge planning. What Matters To You Project – supporting more meaningful conversations between patients and caregivers – plans underway to roll it out further in Ennis·        Electronic discharge has commenced in Cardiology at UHL and is being expanded“We again encourage our patients to participate in this year’s survey – their feedback is very important to us and provides us with important information on how we can continue to improve patient care and build on positive patient experience.” Prof Cowan concluded.More about health here. Printcenter_img Previous articleStudents from Limerick Universities among winners in national awardsNext articleHSE Mid West Community healthcare announces launch of Traveller Health Strategy Staff Reporterhttp://www.limerickpost.ie WhatsApp Advertisement TAGS#hellomynameisCroom Orthopaedic HospitalEnnis hospitalhealthcare servicesMiriam Mc CarthyNational Patient Experience SurveyNenagh HospitalPALSProf Colette Cowanst johns hospitalsurveyUL Hospitals Groupuniversity hospital limerick New Medical Social Work walk in clinic opens in Limerick Facebook Croom Orthopaedic Hospital goes live with Irish National Orthopaedic Register (INOR) Patients in Limerick encouraged to take part in national survey last_img read more

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Students named finalists in sustainability challenge

first_imgUSC Marshall School of Business students Suzana Amoes, Ryan Alam and Megan Strawther were named one of the top 10 finalists of the Morgan Stanley Sustainable Investing Challenge.The challenge aims to use finance and investment tools to address a current environmental or social problem, and provides competitive financial returns to graduate school students all over the world. Amoes, Alam and Strawther are excited for their final pitch in Hong Kong, which will take place on April 15.This year, more than 340 students from 64 schools in 21 different countries submitted pitches for the competition.Amoes, Alam and Strawther focused on the revitalization of land usage and productivity by eradicating landmines and creating a new class of smallholder farmers in Angola. The group named their project “Terra Limpa,” meaning clean earth in Portuguese.The idea behind the pitch, according to Strawther, was to focus on addressing the issue of landmines, which cripple agriculture in Angola and prevent revival of the economy.“The majority of Angola being covered in landmines is behind the lag in the country’s agricultural sector,” Strawther said. “Angola is so dependent on oil exports that there is a need to diversify the market to include agriculture.”Strawther explained that the proposal is currently focused on providing aid to around 5,500 hectares of land, targeting three different provinces in Angola which are suitable for agriculture but are hindered by the presence of landmines. The concept of the pitch focuses on giving people more land and converting it to a productive asset, thereby adding to the nation’s economy.“There is a [large] amount of research to be done on the pitch to explore the situation in Angola,” Alam said.According to Alam, Amoes will visit Angola to research the landmine issue and participate in talks with the chief of the Angolan Military, the Ministry of Agriculture and local farmers. She is also researching landmines for her thesis paper and hopes to contribute her results to the pitch, according to Alam.The three students expressed gratitude to the contest for exposing them to an array of new knowledge in agriculture and successfully fusing their business ideas to make an impact. They also attribute part of their success to their mentor Nicole Chavas, who was a previous winner of the challenge, as well as USC professors Adlai Wertman, director of the Brittingham Social Enterprise Lab, and Fran Seegull, an adjunct professor at the USC Marshall School of Business.“At last, it’s the opportunity for the system to change and for us to change the way people think about it.” Alam said.last_img read more

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Alexander: How far are we from a real Lakers-Clippers Hallway Series?

first_img Kristaps Porzingis ruled out as Clippers, Mavericks set for Game 5; Follow for game updates Clippers vs. Mavericks Game 5 playoff updates from NBA beat reporters That’s to be expected in a town where the Lakers have consistently dominated the conversation through the years – even when they haven’t been as good as the Clippers, as has been the case each of the last five seasons.Sign up for Home Turf and get exclusive stories every SoCal sports fan must read, sent daily. Subscribe here.“The Lakers have all the history on their side,” Clippers coach Doc Rivers said early Friday evening.That particular statement was meant to contrast the Lakers-Clippers rivalry with the Knicks-Nets relationship, which Rivers participated in as a Knick in the early ’90s when the Nets represented New Jersey rather than Brooklyn. The Lakers have a lot of history, the Knicks have some, and the Clippers and Nets are still working on it.But Rivers’ words also could have referred to the one significant difference between a Lakers home game and a Clippers home game in this series. One of the first things he did after being hired was to commission huge Clippers-themed decorations to cover up the Lakers’ championship banners.Friday night was a Lakers home game. So Doc had to see those gold banners, including the talisman from the Lakers’ seven-game victory over Rivers’ Celtics in 2010. Clippers hope they can play to their capabilities, quell Mavericks’ momentum For Lakers’ LeBron James, Jacob Blake’s shooting is bigger issue than a big Game 4 victory Boy, that seems so long ago.In the 35 seasons that the Lakers and Clippers have shared an area code, they have appeared in the same postseason six times. That’s in keeping with the normal trend in SoCal, the Noah’s Ark of professional sports, where when one team in a sport is good in a given year, the other generally isn’t.The Kings and Ducks have met once in a postseason series. Ditto the Galaxy and the defunct Chivas USA in Major League Soccer (and if the Galaxy and LAFC ever meet in the postseason, they might have to call out the National Guard). And, of course, we are still waiting for that Dodgers-Angels Freeway World Series.The Lakers-Clippers rivalry nearly came to a postseason boiling point in 2006, the closest the teams have ever come to a playoff matchup. The Clippers, coached by Mike Dunleavy and featuring Elton Brand and Sam Cassell, polished off Denver in five in the first round. And the Lakers, the seventh seed in the West, broke to a 3-1 series lead over No. 2 Phoenix and needed just one more win to set up that Hallway Series.But that was the series when the Suns’ Raja Bell set up rent-free residence in Kobe Bryant’s head. The Suns swept the last three games to knock out the Lakers and then needed seven to subdue the Clippers.Could those Clippers have won a conference semifinal from those Lakers? We’ll never know, but I would have liked their chances.Related Articlescenter_img Newsroom GuidelinesNews TipsContact UsReport an Error Is there a smidgen of extra significance attached to these Lakers-Clippers games from those who play or coach?“Not for us right now,” Lakers coach Luke Walton said, which makes sense. His team has its own issues, both short-term (injuries) and long-term (the sometimes precarious balance between development and winning, which tipped in favor of the latter the moment LeBron James arrived).It’s safe to assume the Clippers feel differently, not just in their dressing room but organization-wide. When you’re No. 2, it means more.“I see Luke every once in a while but I don’t think for us it’s that big of a deal,” Rivers said. “But for the players, I think it’s a big deal. It really is. It should be. It always has been. … It’s just because you’re so close and you see each other (around town). That makes it different.”They play each other three more times this season. And if we’re lucky, there will be a best-of-seven tacked on at the [email protected]@Jim_Alexander on Twitter What the Clippers are saying the day after Luka Doncic’s game-winner tied series, 2-2 LOS ANGELES — For what it’s worth, if the NBA regular season had ended Thursday night, we would be looking at a first-round Hallway Series matchup. Lakers vs. Clippers, 4 seed vs. 5 seed.(And, given the events of the previous two nights, there is a Sacramento Kings one-liner in there somewhere. I will leave it to you, dear reader, to find it.)Instead of Game 1 of a best-of-seven, however, we had game 36 (for the Lakers) and game 35 (for the Clippers) on Friday night at Staples Center, matching the teams whose dressing rooms are separated by, oh, maybe 30 steps of Staples Center hallway.It came, of course, with breathless “playoff preview” suggestions in some quarters. That might be because enough people would love to see it happen to make those words instant clickbait, though I suspect more of the people who salivate over a potential head-to-head matchup in April or May wear red and blue gear rather than purple and gold.last_img read more

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